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Toby owns a small café. His full-time employee Estelle has been late for work twice this week and seems pre-occupied and distracted. Toby asks her about it, and she apologises, explaining that her car was recently repossessed, and she missed her bus. Estelle tells Toby, 'I'm a bit embarrassed about the whole thing. I didn't know we were behind in repayments; my partner has all the mail go to his post office box and he's the only one with access to our bank account. Now he says it's my car so it's my fault. A few weeks later Estelle approaches Toby and asks for 3 days off to see a financial counsellor and meet with a crisis accommodation provider. She discloses that her partner has become increasingly controlling and verbally abusive. She tells Toby, 'He's never actually hit me, but I am really worried how he'll react if he knows I plan to leave. I want to get my finances and accommodation sorted while he's at work'.