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Section : 23C Notification requirements relating to correction complaints
Domain : Human Resource Management
Classification : Not Identified
Text Content
- (1) This section applies if an individual makes a complaint under section 23A about an act or practice that may breach section 20S or 21U (which deal with the correction of personal information by credit reporting bodies and credit providers). Notification of complaint etc. (2) If:
- (a) the respondent for the complaint is a credit reporting body; and
- (b) the complaint relates to credit information or credit eligibility information that a credit provider holds; the respondent must, in writing:
- (c) notify the provider of the making of the complaint as soon as practicable after it is made; and Compilation date: 11/12/2024
- (d) notify the provider of the making of a decision about the complaint under subsection 23B(4) as soon as practicable after it is made. (3) If:
- (a) the respondent for the complaint is a credit provider; and
- (b) the complaint relates to:
- (i) credit reporting information that a credit reporting body holds; or
- (ii) credit information or credit eligibility information that another credit provider holds; the respondent must, in writing: