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Section : Decision about the complaint
Domain : Human Resource Management
Classification : Not Identified
Text Content
- (4) After investigating the complaint, the respondent must, within the period referred to in subsection (5), make a decision about the complaint and give the individual a written notice that: (a) sets out the decision; and (b) states that, if the individual is not satisfied with the decision, the individual may: (i) access a recognised external dispute resolution scheme of which the respondent is a member or to which it is subject; or (ii) make a complaint to the Commissioner under Part V. (5) The period for the purposes of subsection (4) is: the period of 30 days that starts on the day on which the
- (a) complaint is made; or
- (b) such longer period as the individual has agreed to in writing.