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Community service leave under the NES is unpaid, except for jury duty. Employees (except casuals) are entitled to make-up pay for the first 10 days they are absent for jury duty. Make-up pay is the difference between jury duty pay (excluding expense-related allowances) and the employee's base pay rate for the ordinary hours they would have worked. If requested by the employer, an employee must show:

• they have taken all necessary steps to obtain jury duty pay
• the total amount of jury duty pay that has been paid or will be payable to the employee for the period. If the employee is unable to provide this evidence, they won't be entitled to make-up pay. However, if s tate and t erritory laws provide more beneficial entitlements than the NES, these will apply instead. For example, if a s tate or t erritory law provides casual employees with pay for jury duty, this would apply instead of the NES.