Document Chunk
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Section : Mediation
Domain : Human Resource Management
Classification : Not Identified
Context
This chunk is part of the section discussing various methods of dispute resolution in the workplace, specifically focusing on mediation as a voluntary process to assist in resolving disputes when internal resolution efforts have failed. It highlights the role of mediators and the availability of community resources for mediation services.
Text Content
If you haven't been able to resolve the workplace issue with your employee, an accredited mediator might be able to assist you. Generally, mediation is a voluntary process, so both you and your employee must agree to mediation. Dispute resolution procedures in an enterprise agreement or contract may require the parties to mediate. Mediators don't take sides, give advice or decide who's right or wrong. They help you work through the issues and reach a solution that everyone can accept. Some community organisations and private dispute resolution providers offer free or low-cost mediation services. For some matters, the Commission may be able to assist through an informal mediation process. You can find more information about mediation at the Commission at fwc.gov.au fairwork.gov.au | Fair Work Infoline: 13 13 94 | ABN: 43 884 188 232
- What is the role of an accredited mediator in workplace disputes?
- Is mediation a mandatory process for resolving workplace issues?
- What are the requirements for both parties to engage in mediation?
- How do mediators facilitate the resolution of disputes without taking sides?
- What types of organizations may offer mediation services at low or no cost?
- Where can one find more information about mediation services provided by the Commission?
- What is the significance of dispute resolution procedures in an enterprise agreement or contract?
- Can you explain the difference between mediation and other forms of dispute resolution?
- What steps should an employer take if they cannot resolve an issue with an employee on their own?
- How might informal mediation through the Commission differ from formal mediation processes?