Document Chunk
This text chunk contains following information extracted through processing and enrichment.
Section : Requesting assistance from the Fair Work Ombudsman
Domain : Human Resource Management
Classification : Not Identified
Context
This chunk is part of the section discussing how to seek external assistance for dispute resolution when internal efforts have failed, specifically highlighting the role of the Fair Work Ombudsman in providing support and guidance for workplace disputes, particularly those related to pay and entitlements.
Text Content
You or your employee may choose to request assistance from the Fair Work Ombudsman. When someone asks for our help, we review the information provided and decide what action, if any, we will take. Our decisions are guided by our Compliance and Enforcement Policy. For more information go to fairwork.gov.au/compliancepolicy If your dispute is about pay or entitlements, we may offer you our no-cost dispute assistance service. Disputes usually occur because people don't know what the law is, or because communication has broken down. FWO Officers are experts in workplace relations. Their role is to help both parties understand the law, communicate, and make informed choices. This may involve:
- identifying the issues in dispute
- providing advice and information about each party's workplace rights and obligations
- facilitating discussions and exploring ways to resolve the dispute (if possible)
- explaining proposed resolutions, and possible alternatives, so parties can make informed decisions
- providing information about other options to pursue the dispute if it isn't resolved. For more information visit our Fixing a workplace problem page at fairwork.gov.au/fixing-workplace-problems
- What is the role of the Fair Work Ombudsman when someone requests assistance?
- What factors typically lead to disputes in the workplace according to the text?
- How does the Fair Work Ombudsman help parties involved in a dispute?
- What are some specific actions that FWO Officers may take to resolve disputes?
- What is the purpose of the Compliance and Enforcement Policy mentioned in the text?
- What type of disputes does the no-cost dispute assistance service address?
- How can individuals learn more about their workplace rights and obligations?
- What options are available if a dispute is not resolved through the Fair Work Ombudsman?
- Why is communication important in resolving workplace disputes?
- Where can one find more information about fixing workplace problems?