Document Chunk
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Section : Manage change
Domain : Human Resource Management
Classification : Not Identified
Context
This chunk is part of the section discussing best practices for managing workplace disputes, specifically focusing on the impact of changes in the workplace on employees and the importance of effective communication strategies to minimize conflict. It emphasizes the need for clear communication about changes, who should convey the message, and the timing and method of communication, while also noting potential requirements in awards or enterprise agreements.
Text Content
Many disputes occur when there has been a change in the workplace. Change can have a significant impact on employees, especially if it was unexpected. It can leave them uncertain or even anxious or afraid about what the change will mean for them, which can lead to misunderstandings and disputes. Good communication and a consultative approach can help to minimise conflict. Create a strategy to communicate with employees about change. Consider:
- what the changes are - the explanation should put the change into context so employees can understand why it's happening and how it will affect them
- who will communicate with employees - this should be a senior manager, to give the messages authority and credibility
- when the message will be communicated - communicate early and often
- how the message will be communicated - for example email, team meetings, online forums
- what input employees can have in the process. fairwork.gov.au | Fair Work Infoline: 13 13 94 | ABN: 43 884 188 232 PRACTICAL TIP: Remember that if the change is significant, there might be specific communication and consultation requirements in your award or enterprise agreement.
- What are some common emotional responses employees may have to unexpected changes in the workplace?
- How can good communication help minimize conflict during workplace changes?
- Who is recommended to communicate changes to employees, and why is this important?
- What are the key elements that should be included in a strategy for communicating changes to employees?
- Why is it important to communicate changes early and often?
- What methods can be used to communicate changes to employees?
- What role can employees play in the process of workplace change?
- What should be considered regarding communication requirements if the change is significant?
- How might misunderstandings arise during times of change in the workplace?
- What impact can unexpected changes have on employee morale and productivity?