Document Chunk
This text chunk contains following information extracted through processing and enrichment.
Section : Write down:
Domain : Human Resource Management
Classification : Not Identified
Context
This chunk is part of the "Step 1 - Identify the problem" section in the "Address underperformance" part of the Managing Underperformance Best Practice Guide. It outlines the specific actions managers should take to document and assess underperformance issues before discussing them with the employee.
Text Content
- examples of the behaviour or action that is causing an issue
- when it's occurring
- why it's an issue
- specify how the behaviour or action needs to change or improve. Get any documents that demonstrate the problem, such as business statistics, examples of the employee's work or customer feedback. Make copies to give to the employee.
- What specific behaviors or actions are causing the issue mentioned in the text?
- When do these problematic behaviors or actions typically occur?
- Why is the identified behavior or action considered an issue?
- What changes or improvements are suggested for the behavior or action?
- What types of documents should be gathered to demonstrate the problem?
- How can business statistics be used to illustrate the issue?
- In what ways can customer feedback provide insight into the employee's work?
- Why is it important to make copies of the documents for the employee?
- What steps should be taken after identifying the problematic behavior?
- How can the employee's work examples help in addressing the issue?