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, Details = Describe what the employee needs to do to improve their performance to the required standard. The required outcomes should be specific, measurable and realistic. In most cases, the required outcomes should be described as a measurement of quality, quantity or timeliness. eg. ● Process all customer orders within 48 hours of receipt. ● Process at least 15 orders each day. ● Complete order-related paperwork neatly and accurately.. Strategies, Details = Describe how the employee is going to meet the required outcomes. eg. ● Your priority task at all times will be processing customer orders. ● If you have any questions (eg. you're not sure how to complete a task, or if you're asked to complete a different task), you must immediately raise this with your manager.. Support, Details =