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(1) The General Manager must: (a) review the developments, in Australia, in making enterprise agreements; and (b) conduct research into the extent to which individual flexibility arrangements under modern awards and enterprise agreements are being agreed to, and the content of those arrangements; and (c) conduct research into the operation of the provisions of the National Employment Standards relating to: (i) requests for flexible working arrangements under subsection 65(1); and (ii) requests for extensions of unpaid parental leave under subsection 76(1); and (d) conduct research into: (i) the circumstances in which employees make such requests; and (ii) the outcome of such requests; and (iii) the circumstances in which such requests are refused. (1A) The review and research must be conducted in relation to each of the following periods: (a) the 3 year period that starts when this section commences; (b) each later 3 year period. (2) Without limiting subsection (1), the General Manager must, in conducting the review and research, consider the effect that the matters referred to in paragraphs (1)(a) to (d) have had, during the