Document Chunk
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Section : CASE STUDY - Talking circles
Domain : Human Resource Management
Classification : Not Identified
Context
This chunk is part of a case study illustrating best practices in workplace consultation and cooperation, specifically highlighting the use of 'talking circles' as an innovative approach for engaging employees during significant changes following a critical incident. It emphasizes the importance of employee involvement in decision-making processes and provides practical tips for conducting effective consultation workshops.
Text Content
A security organisation experienced a critical incident at the workplace. As a result, changes in the workplace were required. The managers invited employees to take part in 'talking circles' where they could talk about the impact of the proposed changes on their jobs, make suggestions and evaluate options. An outside facilitator helped with the process. Afterwards, decisions were reached, and changes were made. The employees reported feeling better because they had the chance to offer their views and suggestions about the changes. The organisation felt pleased they'd thought of an original approach that worked for this situation that was co-designed with employees. PRACTICAL TIP: A structured workshop consultation process can help achieve effective consultation. To run an effective consultation workshop:
- What incident prompted changes in the workplace of the security organization?
- How did the managers involve employees in the decision-making process regarding the changes?
- What role did the outside facilitator play in the 'talking circles'?
- What was the employees' reaction to being able to share their views and suggestions?
- What was the outcome of the consultation process for both the employees and the organization?
- Why might a structured workshop consultation process be beneficial in similar situations?
- In what ways did the organization demonstrate originality in their approach to the incident?
- What are some potential benefits of co-designing changes with employees?
- How might the 'talking circles' format differ from traditional methods of employee consultation?
- What key elements should be included in an effective consultation workshop?